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Record user sessions, understand your customer, and provide versatile surveys to improve your store
See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance.
- Convert visitors into customers. Replay full session recordings to understand UX
- Easy to read insights and ecommerce specific segmentation
- Build a connection with your customers with post-purchase surveys
- Easy to read insights take the guesswork out of why a landing is not converting
- Centralize survey responses to better understand user feedback
- Highlights
- Popular with businesses in United States
- Works with the latest themes
Languages
English
Categories
All features
Customer behavior
- Real-time tracking
- Activity tracking
- Session replay
- Replay filtering
- Segmentation
- Page views
- Visitor IP
- Broken links
- Cohort analysis
Marketing and sales
- Marketing attribution
- Checkout analytics
- ROAS
- Profit insights
- Purchase tracking
- Funnel analysis
- UTM tracking
- Abandoned carts
Visuals and reports
- Analytics dashboard
Customer behavior
Marketing and sales
Visuals and reports
Pricing
FREE
Free
- 100 unique visitors/month
- Session Recording
- Shopify Integration
- Ticket Support
GROWTH
$29 / month
- 7 Day Free Trial
- 10,000 Unique Visitors/Mo
- Custom Events
- Custom Rules
- Live Chat Support
- +$10 for every additional 5,000 unique visitors
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (2,727)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its deep insights into customer interactions, helping them understand user behavior and optimize their websites. It features activity replays that pinpoint customer engagement and problem areas. Anticipated features like Heatmap are expected to enhance these insights further. The app is noted for its reliable performance and easy integration, not impacting store speed. It offers a free trial, and the customer support is praised for being quick and effective, with shoutouts to team members like Waqas, Mo, and Donald. Merchants find it a useful tool for business growth and improving user experience.
Great app to see specially if the visitors are reading your content or not or where they spend the most time. Its fun.
really good to see what people actually do on your website, and why it may not even convert
Really finding this useful to see what our customers are browsing. Support has been great too!
Support
CartKit can answer any questions you have about Peek! ‑ Better Replay & Survey.
Developer
1250 Ave. Ponce De Leon, Suite 301 PMB #3002, San Juan, PR, 00907, US
Resources
Launched
March 20, 2019
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